Legal notice

Last updated: 27 September 2026

This Legal Notice provides information about the company operating the SIGN OF PAIN website and online store at signofpain.com.


1. Company Details

Legal Name: PAIN. LONDON LTD

Trading Name / Brand: SIGN OF PAIN

Company Number: 16375531

Company Type: Private Limited Company

Country of Registration: England and Wales, United Kingdom

Registered Office: 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

Website: signofpain.com

2. Website Operator

The website and online store available at signofpain.com are operated by PAIN. LONDON LTD, trading under the brand name SIGN OF PAIN.

Unless otherwise stated, PAIN. LONDON LTD is the seller and contracting party for purchases made through the SIGN OF PAIN online store.

3. Contact Information

For customer enquiries, orders, returns, refunds, shipping, or other questions relating to the website or products, please contact:

PAIN. LONDON LTD

71–75 Shelton Street, Covent Garden

London, WC2H 9JQ

United Kingdom

Company Number: 16375531

Email: support@signofpain.com

Our customer support team is available 24/7. Please allow approximately 1–2 business days for a response.

4. Products and Online Store

SIGN OF PAIN is an online clothing brand offering apparel and related products through its website.

Product descriptions, images, specifications, prices, availability, and other information are provided for informational and commercial purposes and may be updated from time to time.

We make reasonable efforts to ensure that information displayed on the website is accurate and up to date. However, occasional typographical, pricing, availability, or technical errors may occur.

5. Intellectual Property

Unless otherwise stated, the content of this website, including but not limited to the SIGN OF PAIN name and branding, logos, graphics, photographs, product artwork, designs, text, page layouts, and other materials, is owned by or licensed to PAIN. LONDON LTD and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, sell, license, or otherwise use website content or product designs for commercial purposes without prior written permission from the relevant rights holder.

6. Website Use

You may use this website for lawful personal and commercial shopping purposes in accordance with our Terms of Service .

You must not use the website in a way that violates applicable laws, interferes with its operation, attempts to gain unauthorised access, or infringes the rights of PAIN. LONDON LTD or third parties.

7. Third-Party Services and Links

The website may use third-party services and technologies to provide payment processing, analytics, advertising, customer reviews, marketing, shipping, security, and other functionality.

The website may also contain links to third-party websites or social media platforms. PAIN. LONDON LTD does not control third-party websites and is not responsible for their content, availability, policies, or practices.

8. Payments

Payments made through the website are processed by the payment providers and payment methods made available at checkout.

Available payment methods may include cards, Shop Pay, Apple Pay, Google Pay, PayPal, Klarna, and other payment methods depending on the customer's location and eligibility.

PAIN. LONDON LTD does not directly store full payment card details submitted during checkout.

9. Privacy and Cookies

Personal information collected through the website is handled in accordance with our Privacy Policy .

The website may use cookies and similar technologies for essential functionality, analytics, advertising, personalisation, security, and other purposes as described in our Cookie Policy .

10. Consumer Rights

Nothing in this Legal Notice, our Terms of Service, or any other website policy is intended to exclude or limit any consumer rights that cannot lawfully be excluded or limited under applicable law.

Information about returns, refunds, cancellations, and applicable consumer rights is available in our Returns & Refund Policy .

11. Shipping

Information about order processing, production, delivery estimates, shipping charges, customs, and international delivery is provided in our Shipping Policy .

12. Governing Law

Unless mandatory applicable law provides otherwise, the website and the relationship between PAIN. LONDON LTD and its customers are governed by the laws of England and Wales.

Where you are a consumer, mandatory consumer protection laws applicable in your country of residence may also apply and may provide you with rights that cannot be excluded by contract.

13. Changes to This Notice

We may update this Legal Notice from time to time to reflect changes to our company, website, services, legal requirements, or business practices.

The latest version will be published on this page together with the applicable “Last updated” date.

14. Official Company Information

The company information contained in this notice is provided for transparency and identification purposes. PAIN. LONDON LTD is a company registered in England and Wales under company number 16375531.

The company's registered office is:

PAIN. LONDON LTD

71–75 Shelton Street

Covent Garden

London, WC2H 9JQ

United Kingdom

Company Number: 16375531

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